Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10387
VM0010387Silvermember10387@example.test · +601110010387 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
1,841
Current loyalty balance
Lifetime Spend
RM 2,302
Across 27 visits
Total Visits
27
Since 2025-02-18
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
130d
2026-06-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,841 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 1
Outlet purchase
2026-05-20 · Member activity · RM 75.75
App session
2026-05-08 · OPLUMO Outlet 1
Points credited
2026-04-26 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 1
Outlet purchase
2026-04-02 · Member activity · RM 95.95
Points credited
2026-03-21 · OPLUMO Outlet 1
Outlet purchase
2026-03-09 · Member activity · RM 106.05