Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10386
VM0010386Goldmember10386@example.test · +601110010386 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,393
Current loyalty balance
Lifetime Spend
RM 4,242
Across 21 visits
Total Visits
21
Since 2025-10-10
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,393 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 17
Outlet purchase
2026-09-23 · Member activity · RM 128.25
App session
2026-09-11 · OPLUMO Outlet 17
Points credited
2026-08-30 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 17
Outlet purchase
2026-08-06 · Member activity · RM 162.45
Points credited
2026-07-25 · OPLUMO Outlet 17
Outlet purchase
2026-07-13 · Member activity · RM 179.55