Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10380
VM0010380Silvermember10380@example.test · +601110010380 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,792
Current loyalty balance
Lifetime Spend
RM 2,241
Across 15 visits
Total Visits
15
Since 2025-10-09
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,792 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 11
Outlet purchase
2026-06-06 · Member activity · RM 100.50
App session
2026-05-25 · OPLUMO Outlet 11
Points credited
2026-05-13 · Member activity · RM 113.90
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 11
Outlet purchase
2026-04-19 · Member activity · RM 127.30
Points credited
2026-04-07 · OPLUMO Outlet 11
Outlet purchase
2026-03-26 · Member activity · RM 140.70