Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10362
VM0010362Membermember10362@example.test · +601110010362 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
135
Current loyalty balance
Lifetime Spend
RM 169
Across 1 visits
Total Visits
1
Since 2026-05-20
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
135 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 10
Outlet purchase
2026-05-26 · Member activity · RM 103.50
App session
2026-05-14 · OPLUMO Outlet 10
Points credited
2026-05-02 · Member activity · RM 117.30
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 131.10
Points credited
2026-03-27 · OPLUMO Outlet 10
Outlet purchase
2026-03-15 · Member activity · RM 144.90