Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10357
VM0010357Silvermember10357@example.test · +601110010357 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,175
Current loyalty balance
Lifetime Spend
RM 1,470
Across 44 visits
Total Visits
44
Since 2024-07-27
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,175 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 5
Outlet purchase
2026-08-28 · Member activity · RM 21.00
App session
2026-08-16 · OPLUMO Outlet 5
Points credited
2026-08-04 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 5
Outlet purchase
2026-07-11 · Member activity · RM 26.60
Points credited
2026-06-29 · OPLUMO Outlet 5
Outlet purchase
2026-06-17 · Member activity · RM 29.40