Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 10355
VM0010355Membermember10355@example.test · +601110010355 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
873
Current loyalty balance
Lifetime Spend
RM 1,092
Across 15 visits
Total Visits
15
Since 2026-01-30
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
873 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 3
Outlet purchase
2026-09-27 · Member activity · RM 44.25
App session
2026-09-15 · OPLUMO Outlet 3
Points credited
2026-09-03 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 3
Outlet purchase
2026-08-10 · Member activity · RM 56.05
Points credited
2026-07-29 · OPLUMO Outlet 3
Outlet purchase
2026-07-17 · Member activity · RM 61.95