Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10345
VM0010345Silvermember10345@example.test · +601110010345 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
1,259
Current loyalty balance
Lifetime Spend
RM 1,574
Across 18 visits
Total Visits
18
Since 2025-11-18
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,259 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 10
Outlet purchase
2026-09-08 · Member activity · RM 64.50
App session
2026-08-27 · OPLUMO Outlet 10
Points credited
2026-08-15 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 10
Outlet purchase
2026-07-22 · Member activity · RM 81.70
Points credited
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 90.30