Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10337
VM0010337Silvermember10337@example.test · +601110010337 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
1,070
Current loyalty balance
Lifetime Spend
RM 1,338
Across 17 visits
Total Visits
17
Since 2025-08-28
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,070 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 2
Outlet purchase
2026-05-31 · Member activity · RM 57.75
App session
2026-05-19 · OPLUMO Outlet 2
Points credited
2026-05-07 · Member activity · RM 65.45
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 2
Outlet purchase
2026-04-13 · Member activity · RM 73.15
Points credited
2026-04-01 · OPLUMO Outlet 2
Outlet purchase
2026-03-20 · Member activity · RM 80.85