Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10334
VM0010334Silvermember10334@example.test · +601110010334 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,740
Current loyalty balance
Lifetime Spend
RM 2,176
Across 27 visits
Total Visits
27
Since 2025-03-24
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
96d
2026-07-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,740 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 16
Outlet purchase
2026-06-23 · Member activity · RM 63.75
App session
2026-06-11 · OPLUMO Outlet 16
Points credited
2026-05-30 · Member activity · RM 72.25
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 16
Outlet purchase
2026-05-06 · Member activity · RM 80.75
Points credited
2026-04-24 · OPLUMO Outlet 16
Outlet purchase
2026-04-12 · Member activity · RM 89.25