Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10333
VM0010333Goldmember10333@example.test · +601110010333 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,581
Current loyalty balance
Lifetime Spend
RM 5,727
Across 35 visits
Total Visits
35
Since 2024-12-27
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,581 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 15
Outlet purchase
2026-08-19 · Member activity · RM 135.00
App session
2026-08-07 · OPLUMO Outlet 15
Points credited
2026-07-26 · Member activity · RM 153.00
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 15
Outlet purchase
2026-07-02 · Member activity · RM 171.00
Points credited
2026-06-20 · OPLUMO Outlet 15
Outlet purchase
2026-06-08 · Member activity · RM 189.00