Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10332
VM0010332Goldmember10332@example.test · +601110010332 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,854
Current loyalty balance
Lifetime Spend
RM 3,568
Across 45 visits
Total Visits
45
Since 2024-03-19
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,854 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 14
Outlet purchase
2026-05-08 · Member activity · RM 64.50
App session
2026-04-26 · OPLUMO Outlet 14
Points credited
2026-04-14 · Member activity · RM 73.10
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 14
Outlet purchase
2026-03-21 · Member activity · RM 81.70
Points credited
2026-03-09 · OPLUMO Outlet 14
Outlet purchase
2026-02-25 · Member activity · RM 90.30