Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10320
VM0010320Goldmember10320@example.test · +601110010320 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,491
Current loyalty balance
Lifetime Spend
RM 4,364
Across 28 visits
Total Visits
28
Since 2025-03-09
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,491 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 2
Outlet purchase
2026-06-26 · Member activity · RM 112.50
App session
2026-06-14 · OPLUMO Outlet 2
Points credited
2026-06-02 · Member activity · RM 127.50
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 2
Outlet purchase
2026-05-09 · Member activity · RM 142.50
Points credited
2026-04-27 · OPLUMO Outlet 2
Outlet purchase
2026-04-15 · Member activity · RM 157.50