Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01032
VM0001032Membermember1032@example.test · +601110001032 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
414
Current loyalty balance
Lifetime Spend
RM 519
Across 4 visits
Total Visits
4
Since 2026-08-08
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
414 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 13
Outlet purchase
2026-09-19 · Member activity · RM 123.75
App session
2026-09-07 · OPLUMO Outlet 13
Points credited
2026-08-26 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 13
Outlet purchase
2026-08-02 · Member activity · RM 156.75
Points credited
2026-07-21 · OPLUMO Outlet 13
Outlet purchase
2026-07-09 · Member activity · RM 173.25