Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10314
VM0010314Membermember10314@example.test · +601110010314 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted Out
Points Balance
408
Current loyalty balance
Lifetime Spend
RM 511
Across 11 visits
Total Visits
11
Since 2026-01-19
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
83d
2026-07-18
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
408 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 13
Outlet purchase
2026-07-06 · Member activity · RM 44.25
App session
2026-06-24 · OPLUMO Outlet 13
Points credited
2026-06-12 · Member activity · RM 50.15
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 13
Outlet purchase
2026-05-19 · Member activity · RM 56.05
Points credited
2026-05-07 · OPLUMO Outlet 13
Outlet purchase
2026-04-25 · Member activity · RM 61.95