Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10308
VM0010308Platinummember10308@example.test · +601110010308 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,826
Current loyalty balance
Lifetime Spend
RM 6,033
Across 39 visits
Total Visits
39
Since 2024-10-26
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,826 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 7
Outlet purchase
2026-08-29 · Member activity · RM 131.25
App session
2026-08-17 · OPLUMO Outlet 7
Points credited
2026-08-05 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 7
Outlet purchase
2026-07-12 · Member activity · RM 166.25
Points credited
2026-06-30 · OPLUMO Outlet 7
Outlet purchase
2026-06-18 · Member activity · RM 183.75