Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10302
VM0010302Membermember10302@example.test · +601110010302 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
662
Current loyalty balance
Lifetime Spend
RM 828
Across 14 visits
Total Visits
14
Since 2025-09-08
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
662 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 1
Outlet purchase
2026-04-18 · Member activity · RM 42.00
App session
2026-04-06 · OPLUMO Outlet 1
Points credited
2026-03-25 · Member activity · RM 47.60
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 1
Outlet purchase
2026-03-01 · Member activity · RM 53.20
Points credited
2026-02-17 · OPLUMO Outlet 1
Outlet purchase
2026-02-05 · Member activity · RM 58.80