Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01030
VM0001030Silvermember1030@example.test · +601110001030 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,194
Current loyalty balance
Lifetime Spend
RM 1,493
Across 13 visits
Total Visits
13
Since 2025-10-26
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,194 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 11
Outlet purchase
2026-05-18 · Member activity · RM 94.50
App session
2026-05-06 · OPLUMO Outlet 11
Points credited
2026-04-24 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 11
Outlet purchase
2026-03-31 · Member activity · RM 119.70
Points credited
2026-03-19 · OPLUMO Outlet 11
Outlet purchase
2026-03-07 · Member activity · RM 132.30