Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10299
VM0010299Membermember10299@example.test · +601110010299 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
619
Current loyalty balance
Lifetime Spend
RM 774
Across 6 visits
Total Visits
6
Since 2026-01-14
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
619 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 15
Outlet purchase
2026-04-02 · Member activity · RM 117.00
App session
2026-03-21 · OPLUMO Outlet 15
Points credited
2026-03-09 · Member activity · RM 132.60
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 15
Outlet purchase
2026-02-13 · Member activity · RM 148.20
Points credited
2026-02-01 · OPLUMO Outlet 15
Outlet purchase
2026-01-20 · Member activity · RM 163.80