Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10284
VM0010284Membermember10284@example.test · +601110010284 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
149
Current loyalty balance
Lifetime Spend
RM 187
Across 6 visits
Total Visits
6
Since 2026-04-02
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
149 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 17
Outlet purchase
2026-06-19 · Member activity · RM 29.25
App session
2026-06-07 · OPLUMO Outlet 17
Points credited
2026-05-26 · Member activity · RM 33.15
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 17
Outlet purchase
2026-05-02 · Member activity · RM 37.05
Points credited
2026-04-20 · OPLUMO Outlet 17
Outlet purchase
2026-04-08 · Member activity · RM 40.95