Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01028
VM0001028Goldmember1028@example.test · +601110001028 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,606
Current loyalty balance
Lifetime Spend
RM 3,258
Across 25 visits
Total Visits
25
Since 2025-07-05
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,606 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 9
Outlet purchase
2026-08-29 · Member activity · RM 102.75
App session
2026-08-17 · OPLUMO Outlet 9
Points credited
2026-08-05 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 9
Outlet purchase
2026-07-12 · Member activity · RM 130.15
Points credited
2026-06-30 · OPLUMO Outlet 9
Outlet purchase
2026-06-18 · Member activity · RM 143.85