Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10270
VM0010270Silvermember10270@example.test · +601110010270 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
2,380
Current loyalty balance
Lifetime Spend
RM 2,976
Across 23 visits
Total Visits
23
Since 2025-04-27
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,380 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 3
Outlet purchase
2026-05-16 · Member activity · RM 94.50
App session
2026-05-04 · OPLUMO Outlet 3
Points credited
2026-04-22 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 3
Outlet purchase
2026-03-29 · Member activity · RM 119.70
Points credited
2026-03-17 · OPLUMO Outlet 3
Outlet purchase
2026-03-05 · Member activity · RM 132.30