Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10260
VM0010260Membermember10260@example.test · +601110010260 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
817
Current loyalty balance
Lifetime Spend
RM 1,022
Across 7 visits
Total Visits
7
Since 2026-02-14
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
817 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 10
Outlet purchase
2026-05-21 · Member activity · RM 90.75
App session
2026-05-09 · OPLUMO Outlet 10
Points credited
2026-04-27 · Member activity · RM 102.85
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 10
Outlet purchase
2026-04-03 · Member activity · RM 114.95
Points credited
2026-03-22 · OPLUMO Outlet 10
Outlet purchase
2026-03-10 · Member activity · RM 127.05