Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
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Daniel 01026
VM0001026Membermember1026@example.test · +601110001026 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
72
Current loyalty balance
Lifetime Spend
RM 91
Across 1 visits
Total Visits
1
Since 2026-08-05
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
47d
2026-08-23
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
72 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-23 · OPLUMO Outlet 7
Outlet purchase
2026-08-11 · Member activity · RM 62.25
App session
2026-07-30 · OPLUMO Outlet 7
Points credited
2026-07-18 · Member activity · RM 70.55
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 7
Outlet purchase
2026-06-24 · Member activity · RM 78.85
Points credited
2026-06-12 · OPLUMO Outlet 7
Outlet purchase
2026-05-31 · Member activity · RM 87.15