Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10255
VM0010255Silvermember10255@example.test · +601110010255 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,085
Current loyalty balance
Lifetime Spend
RM 1,356
Across 10 visits
Total Visits
10
Since 2026-03-29
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,085 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 5
Outlet purchase
2026-08-26 · Member activity · RM 113.25
App session
2026-08-14 · OPLUMO Outlet 5
Points credited
2026-08-02 · Member activity · RM 128.35
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 5
Outlet purchase
2026-07-09 · Member activity · RM 143.45
Points credited
2026-06-27 · OPLUMO Outlet 5
Outlet purchase
2026-06-15 · Member activity · RM 158.55