Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01025
VM0001025Membermember1025@example.test · +601110001025 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
819
Current loyalty balance
Lifetime Spend
RM 1,025
Across 25 visits
Total Visits
25
Since 2025-07-11
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
819 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 6
Outlet purchase
2026-09-04 · Member activity · RM 34.50
App session
2026-08-23 · OPLUMO Outlet 6
Points credited
2026-08-11 · Member activity · RM 39.10
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 6
Outlet purchase
2026-07-18 · Member activity · RM 43.70
Points credited
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 48.30