Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10239
VM0010239Goldmember10239@example.test · +601110010239 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,985
Current loyalty balance
Lifetime Spend
RM 3,732
Across 38 visits
Total Visits
38
Since 2024-11-15
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,985 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 6
Outlet purchase
2026-08-31 · Member activity · RM 64.50
App session
2026-08-19 · OPLUMO Outlet 6
Points credited
2026-08-07 · Member activity · RM 73.10
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 6
Outlet purchase
2026-07-14 · Member activity · RM 81.70
Points credited
2026-07-02 · OPLUMO Outlet 6
Outlet purchase
2026-06-20 · Member activity · RM 90.30