Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10230
VM0010230Membermember10230@example.test · +601110010230 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
855
Current loyalty balance
Lifetime Spend
RM 1,069
Across 32 visits
Total Visits
32
Since 2025-03-13
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
855 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 14
Outlet purchase
2026-09-10 · Member activity · RM 26.25
App session
2026-08-29 · OPLUMO Outlet 14
Points credited
2026-08-17 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 14
Outlet purchase
2026-07-24 · Member activity · RM 33.25
Points credited
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 36.75