Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10227
VM0010227Goldmember10227@example.test · +601110010227 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
2,634
Current loyalty balance
Lifetime Spend
RM 3,293
Across 43 visits
Total Visits
43
Since 2024-08-20
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,634 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 11
Outlet purchase
2026-09-03 · Member activity · RM 57.00
App session
2026-08-22 · OPLUMO Outlet 11
Points credited
2026-08-10 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 11
Outlet purchase
2026-07-17 · Member activity · RM 72.20
Points credited
2026-07-05 · OPLUMO Outlet 11
Outlet purchase
2026-06-23 · Member activity · RM 79.80