Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10226
VM0010226Goldmember10226@example.test · +601110010226 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,467
Current loyalty balance
Lifetime Spend
RM 5,584
Across 42 visits
Total Visits
42
Since 2024-06-06
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,467 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 10
Outlet purchase
2026-06-02 · Member activity · RM 118.50
App session
2026-05-21 · OPLUMO Outlet 10
Points credited
2026-05-09 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 10
Outlet purchase
2026-04-15 · Member activity · RM 150.10
Points credited
2026-04-03 · OPLUMO Outlet 10
Outlet purchase
2026-03-22 · Member activity · RM 165.90