Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10212
VM0010212Membermember10212@example.test · +601110010212 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
495
Current loyalty balance
Lifetime Spend
RM 620
Across 11 visits
Total Visits
11
Since 2025-10-26
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
495 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 13
Outlet purchase
2026-04-12 · Member activity · RM 48.00
App session
2026-03-31 · OPLUMO Outlet 13
Points credited
2026-03-19 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 13
Outlet purchase
2026-02-23 · Member activity · RM 60.80
Points credited
2026-02-11 · OPLUMO Outlet 13
Outlet purchase
2026-01-30 · Member activity · RM 67.20