Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10203
VM0010203Goldmember10203@example.test · +601110010203 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
3,782
Current loyalty balance
Lifetime Spend
RM 4,729
Across 37 visits
Total Visits
37
Since 2024-12-14
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,782 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 4
Outlet purchase
2026-09-11 · Member activity · RM 107.25
App session
2026-08-30 · OPLUMO Outlet 4
Points credited
2026-08-18 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 4
Outlet purchase
2026-07-25 · Member activity · RM 135.85
Points credited
2026-07-13 · OPLUMO Outlet 4
Outlet purchase
2026-07-01 · Member activity · RM 150.15