Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10202
VM0010202Silvermember10202@example.test · +601110010202 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,608
Current loyalty balance
Lifetime Spend
RM 2,011
Across 45 visits
Total Visits
45
Since 2024-06-30
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,608 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 3
Outlet purchase
2026-08-19 · Member activity · RM 31.50
App session
2026-08-07 · OPLUMO Outlet 3
Points credited
2026-07-26 · Member activity · RM 35.70
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 3
Outlet purchase
2026-07-02 · Member activity · RM 39.90
Points credited
2026-06-20 · OPLUMO Outlet 3
Outlet purchase
2026-06-08 · Member activity · RM 44.10