Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00102
VM0000102Membermember102@example.test · +601110000102 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
365
Current loyalty balance
Lifetime Spend
RM 456
Across 7 visits
Total Visits
7
Since 2026-03-19
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
365 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 1
Outlet purchase
2026-06-23 · Member activity · RM 42.00
App session
2026-06-11 · OPLUMO Outlet 1
Points credited
2026-05-30 · Member activity · RM 47.60
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 1
Outlet purchase
2026-05-06 · Member activity · RM 53.20
Points credited
2026-04-24 · OPLUMO Outlet 1
Outlet purchase
2026-04-12 · Member activity · RM 58.80