Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10179
VM0010179Membermember10179@example.test · +601110010179 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
826
Current loyalty balance
Lifetime Spend
RM 1,033
Across 6 visits
Total Visits
6
Since 2026-05-31
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
826 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 14
Outlet purchase
2026-08-17 · Member activity · RM 125.25
App session
2026-08-05 · OPLUMO Outlet 14
Points credited
2026-07-24 · Member activity · RM 141.95
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 158.65
Points credited
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 175.35