Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10165
VM0010165Silvermember10165@example.test · +601110010165 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,616
Current loyalty balance
Lifetime Spend
RM 2,021
Across 34 visits
Total Visits
34
Since 2025-02-20
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,616 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 17
Outlet purchase
2026-09-25 · Member activity · RM 42.75
App session
2026-09-13 · OPLUMO Outlet 17
Points credited
2026-09-01 · Member activity · RM 48.45
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 17
Outlet purchase
2026-08-08 · Member activity · RM 54.15
Points credited
2026-07-27 · OPLUMO Outlet 17
Outlet purchase
2026-07-15 · Member activity · RM 59.85