Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10161
VM0010161Membermember10161@example.test · +601110010161 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
896
Current loyalty balance
Lifetime Spend
RM 1,120
Across 36 visits
Total Visits
36
Since 2025-01-03
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
896 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 13
Outlet purchase
2026-09-13 · Member activity · RM 19.50
App session
2026-09-01 · OPLUMO Outlet 13
Points credited
2026-08-20 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 13
Outlet purchase
2026-07-27 · Member activity · RM 24.70
Points credited
2026-07-15 · OPLUMO Outlet 13
Outlet purchase
2026-07-03 · Member activity · RM 27.30