Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10153
VM0010153Membermember10153@example.test · +601110010153 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
514
Current loyalty balance
Lifetime Spend
RM 643
Across 6 visits
Total Visits
6
Since 2026-06-10
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
514 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 5
Outlet purchase
2026-08-27 · Member activity · RM 79.50
App session
2026-08-15 · OPLUMO Outlet 5
Points credited
2026-08-03 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 5
Outlet purchase
2026-07-10 · Member activity · RM 100.70
Points credited
2026-06-28 · OPLUMO Outlet 5
Outlet purchase
2026-06-16 · Member activity · RM 111.30