Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10152
VM0010152Membermember10152@example.test · +601110010152 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
892
Current loyalty balance
Lifetime Spend
RM 1,116
Across 14 visits
Total Visits
14
Since 2025-12-19
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
60d
2026-08-10
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
892 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 4
Outlet purchase
2026-07-29 · Member activity · RM 75.00
App session
2026-07-17 · OPLUMO Outlet 4
Points credited
2026-07-05 · Member activity · RM 85.00
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 4
Outlet purchase
2026-06-11 · Member activity · RM 95.00
Points credited
2026-05-30 · OPLUMO Outlet 4
Outlet purchase
2026-05-18 · Member activity · RM 105.00