Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10146
VM0010146Silvermember10146@example.test · +601110010146 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,647
Current loyalty balance
Lifetime Spend
RM 2,060
Across 12 visits
Total Visits
12
Since 2026-03-05
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,647 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 15
Outlet purchase
2026-09-07 · Member activity · RM 129.75
App session
2026-08-26 · OPLUMO Outlet 15
Points credited
2026-08-14 · Member activity · RM 147.05
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 15
Outlet purchase
2026-07-21 · Member activity · RM 164.35
Points credited
2026-07-09 · OPLUMO Outlet 15
Outlet purchase
2026-06-27 · Member activity · RM 181.65