Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10137
VM0010137Silvermember10137@example.test · +601110010137 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
964
Current loyalty balance
Lifetime Spend
RM 1,205
Across 27 visits
Total Visits
27
Since 2025-06-28
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
964 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 6
Outlet purchase
2026-09-27 · Member activity · RM 39.00
App session
2026-09-15 · OPLUMO Outlet 6
Points credited
2026-09-03 · Member activity · RM 44.20
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 6
Outlet purchase
2026-08-10 · Member activity · RM 49.40
Points credited
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 54.60