Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10136
VM0010136Silvermember10136@example.test · +601110010136 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,049
Current loyalty balance
Lifetime Spend
RM 2,562
Across 23 visits
Total Visits
23
Since 2025-08-09
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,049 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 5
Outlet purchase
2026-08-28 · Member activity · RM 87.00
App session
2026-08-16 · OPLUMO Outlet 5
Points credited
2026-08-04 · Member activity · RM 98.60
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 5
Outlet purchase
2026-07-11 · Member activity · RM 110.20
Points credited
2026-06-29 · OPLUMO Outlet 5
Outlet purchase
2026-06-17 · Member activity · RM 121.80