Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 10129
VM0010129Goldmember10129@example.test · +601110010129 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
3,456
Current loyalty balance
Lifetime Spend
RM 4,321
Across 42 visits
Total Visits
42
Since 2024-06-18
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,456 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 15
Outlet purchase
2026-06-14 · Member activity · RM 68.25
App session
2026-06-02 · OPLUMO Outlet 15
Points credited
2026-05-21 · Member activity · RM 77.35
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 15
Outlet purchase
2026-04-27 · Member activity · RM 86.45
Points credited
2026-04-15 · OPLUMO Outlet 15
Outlet purchase
2026-04-03 · Member activity · RM 95.55