Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10120
VM0010120Silvermember10120@example.test · +601110010120 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
1,220
Current loyalty balance
Lifetime Spend
RM 1,525
Across 13 visits
Total Visits
13
Since 2026-02-12
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,220 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 6
Outlet purchase
2026-09-04 · Member activity · RM 84.75
App session
2026-08-23 · OPLUMO Outlet 6
Points credited
2026-08-11 · Member activity · RM 96.05
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 6
Outlet purchase
2026-07-18 · Member activity · RM 107.35
Points credited
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 118.65