Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10116
VM0010116Membermember10116@example.test · +601110010116 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
773
Current loyalty balance
Lifetime Spend
RM 967
Across 33 visits
Total Visits
33
Since 2024-10-16
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
147d
2026-05-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
773 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 2
Outlet purchase
2026-05-03 · Member activity · RM 23.25
App session
2026-04-21 · OPLUMO Outlet 2
Points credited
2026-04-09 · Member activity · RM 26.35
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 2
Outlet purchase
2026-03-16 · Member activity · RM 29.45
Points credited
2026-03-04 · OPLUMO Outlet 2
Outlet purchase
2026-02-20 · Member activity · RM 32.55