Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 10100
VM0010100Silvermember10100@example.test · +601110010100 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,525
Current loyalty balance
Lifetime Spend
RM 1,907
Across 13 visits
Total Visits
13
Since 2026-02-16
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,525 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 3
Outlet purchase
2026-09-08 · Member activity · RM 113.25
App session
2026-08-27 · OPLUMO Outlet 3
Points credited
2026-08-15 · Member activity · RM 128.35
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 3
Outlet purchase
2026-07-22 · Member activity · RM 143.45
Points credited
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 158.55