Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10086
VM0010086Silvermember10086@example.test · +601110010086 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,475
Current loyalty balance
Lifetime Spend
RM 1,845
Across 14 visits
Total Visits
14
Since 2026-02-09
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,475 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 6
Outlet purchase
2026-09-19 · Member activity · RM 82.50
App session
2026-09-07 · OPLUMO Outlet 6
Points credited
2026-08-26 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 6
Outlet purchase
2026-08-02 · Member activity · RM 104.50
Points credited
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 115.50