Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10084
VM0010084Platinummember10084@example.test · +601110010084 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,836
Current loyalty balance
Lifetime Spend
RM 7,296
Across 45 visits
Total Visits
45
Since 2024-07-18
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,836 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 4
Outlet purchase
2026-09-06 · Member activity · RM 107.25
App session
2026-08-25 · OPLUMO Outlet 4
Points credited
2026-08-13 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 4
Outlet purchase
2026-07-20 · Member activity · RM 135.85
Points credited
2026-07-08 · OPLUMO Outlet 4
Outlet purchase
2026-06-26 · Member activity · RM 150.15