Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 10083
VM0010083Membermember10083@example.test · +601110010083 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
918
Current loyalty balance
Lifetime Spend
RM 1,148
Across 20 visits
Total Visits
20
Since 2025-06-24
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
130d
2026-06-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
918 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 3
Outlet purchase
2026-05-20 · Member activity · RM 54.75
App session
2026-05-08 · OPLUMO Outlet 3
Points credited
2026-04-26 · Member activity · RM 62.05
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 3
Outlet purchase
2026-04-02 · Member activity · RM 69.35
Points credited
2026-03-21 · OPLUMO Outlet 3
Outlet purchase
2026-03-09 · Member activity · RM 76.65