Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10080
VM0010080Membermember10080@example.test · +601110010080 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
897
Current loyalty balance
Lifetime Spend
RM 1,122
Across 30 visits
Total Visits
30
Since 2024-11-15
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
897 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 17
Outlet purchase
2026-04-09 · Member activity · RM 25.50
App session
2026-03-28 · OPLUMO Outlet 17
Points credited
2026-03-16 · Member activity · RM 28.90
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 17
Outlet purchase
2026-02-20 · Member activity · RM 32.30
Points credited
2026-02-08 · OPLUMO Outlet 17
Outlet purchase
2026-01-27 · Member activity · RM 35.70