Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10070
VM0010070Membermember10070@example.test · +601110010070 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
432
Current loyalty balance
Lifetime Spend
RM 541
Across 3 visits
Total Visits
3
Since 2026-05-28
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
432 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 7
Outlet purchase
2026-06-21 · Member activity · RM 111.00
App session
2026-06-09 · OPLUMO Outlet 7
Points credited
2026-05-28 · Member activity · RM 125.80
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 7
Outlet purchase
2026-05-04 · Member activity · RM 140.60
Points credited
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 155.40